Privacy
Policy

Privacy Policy for CoCentric Services S.R.O

CoCentric Services S.R.O is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website, you agree to the collection and use of information in accordance with this policy.

1. Data Controller

• CoCentric Services S.R.O
• Address: Nove Mesto, Vojtesska 211/6, Prague 110 00, Czech Republic
• Email: connect@cocentricservices.eu
• Phone Number: +37124872909
• Registration Number: 118 67 086

2. Collection of Personal Data

We may collect and process the following personal data about you:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Billing address and payment card details
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

3. Purposes for Collecting Personal Data

We collect and process your personal data for the following purposes:

• To provide our services: To create, manage, and maintain your account, facilitate payments, and fulfil service obligations.
• To communicate with you: To manage your inquiries, send you updates about our services, and respond to your requests.
• To improve our website: To monitor usage and improve functionality, user experience, and security.
• To comply with legal requirements: To meet our legal obligations and provide information to law enforcement, where applicable.
• To send marketing communications: To provide you with information about products and services we offer that may interest you, where you have opted-in to receive such communications.

4. How Personal Data is Collected

We collect personal data through various methods, including:

• Direct interactions: When you contact us via our website, email, phone, or when you fill out forms (such as registration, contact, or feedback forms).
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third-party sources: We may receive personal data about you from third parties (e.g., analytics providers, advertising networks, and search information providers).

5. Storage Practices

We store your personal data on secure servers and adopt appropriate physical, technical, and administrative measures to safeguard the information we collect.
Your data may be transferred to third-party service providers who assist us in hosting, data storage, and processing, and they will be required to comply with the same data protection standards.

6. Processing of Data

Our processing of personal data is based on the necessity of fulfilling our service obligations.
Only trusted personnel who require access to your data to perform their duties have access to personal data.
Third-party service providers may have access to your personal data to assist us in delivering our services; if required, these third parties will adhere to comparable data protection practices as established by CoCentric Services S.R.O.

6.1. Cross-Border Transfers

If data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place as required by the GDPR, such as standard contractual clauses or other mechanisms permitted under applicable law.

7. User Rights to Their Data

Under GDPR, you have the following rights concerning your personal data:

• The right of access: You can request a copy of your personal data we hold about you.
• The right to rectification: You can request that we rectify any inaccuracies in your personal data.
• The right to erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• The right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.
• The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and you can request to have it transferred to another controller.
• The right to object: You can object to the processing of your personal data in certain circumstances.
• The right not to be subject to automated decision-making: You have the right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the contact information provided above.

8. Legal Information

For further inquiries regarding this Privacy Policy or your personal data, please contact:

• CoCentric Services S.R.O
• Address: Nove Mesto, Vojtesska 211/6, Prague 110 00, Czech Republic
• Email: connect@cocentricservices.eu
• Phone Number: +37124872909
• Registration Number: 118 67 086

9. Online Dispute Resolution

For disputes related to online purchases and services within the European Union, you can access the Online Dispute Resolution (ODR) platform: http://ec.europa.eu/odr .

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page.
Your continued use of the website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.